Diamond with Jagpreet
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    LEGAL • LAST UPDATED: 03 OCT 2026

    Privacy Policy

    Your privacy matters to us. This page explains what we collect at diamondwithjagpreet.com, how we use it, and the choices available to you.

    Privacy Policy
    Data & Privacy
    Easy-to-read guide
    Important: This policy is a draft for business review. Confirm the legal business name, address, data practices, contact details and applicable legal obligations before publishing.
    01 / ABOUT US

    Who we are

    This website is operated by [Registered Business Name], located at [Registered Business Address], India. In this policy, “Diamond with Jagpreet”, “we”, “us” and “our” refer to the business operating this website.

    This policy explains how personal information may be collected, used, stored and shared when you browse our website, place an order, contact us or request a gemstone recommendation.

    Business Diamond with Jagpreet Jaipur • Est. 1972
    Gurvinder Singh 9811441328 9315737751
    Jagpreet Singh 8851962201
    02 / YOUR INFORMATION

    Information we collect

    Information you provide

    • Contact details: Name, email address, phone number, WhatsApp number, billing address and delivery address.
    • Order details: Products purchased, sizes, customisation instructions and engraving text.
    • Birth details: Date, time and place of birth if you request a gemstone recommendation.
    • Messages: Information you send through website forms, email, WhatsApp or social media.
    • Account details: Account information and order history, if you create an account.
    • Identity documents: Information requested only where necessary for applicable legal or compliance requirements.

    Information collected automatically

    • Device, browser and operating system information.
    • IP address and general website usage information.
    • Pages viewed, links clicked and interactions with the website.
    • Cookies and similar technologies, subject to applicable consent requirements.
    Payment information

    Payments may be processed by third-party payment providers. The information they collect is subject to their own privacy policies and security practices. Do not send full card numbers, CVVs or banking passwords through email or WhatsApp.

    03 / PURPOSE

    How we use your information

    Depending on your interactions with us, information may be used for:

    Orders & delivery Order processing, dispatch, delivery and invoices.
    Gemstone recommendations Preparing recommendations you have requested.
    Customer support Answering questions and resolving issues.
    Order updates Important updates about orders and services.
    Marketing Promotional communication where permitted and, when required, with consent.
    Security & compliance Fraud prevention, website protection and legal obligations.

    We should process personal information only for appropriate purposes and in accordance with applicable law and any consent or other legal requirements that apply.

    04 / SPECIAL CARE

    Birth details — extra care

    If you request an astrology-related gemstone recommendation, you may choose to provide your date, time and place of birth. We use these details to respond to that request and provide related customer support.

    Please share only the information needed for your request. Access should be limited to people who need the information to provide the requested service.

    You can contact us to ask about the birth details we hold and request deletion, subject to any legal obligations that require us to retain particular information.

    05 / THIRD PARTIES

    Who we share information with

    We may share relevant information with service providers when reasonably necessary to operate the website and fulfil your requests. These may include:

    • Courier and logistics providers for order delivery.
    • Payment providers for processing transactions.
    • Insurance providers where shipment insurance applies.
    • Gemological laboratories where certification is requested or required.
    • Website hosting, customer support, email and security providers.
    • Analytics or advertising providers, subject to applicable privacy requirements.
    • Authorities or other parties where disclosure is required by law.
    Personal information is not sold as a product.

    Review the services actually used by the website and update this section to accurately reflect current data-sharing practices.

    06 / WEBSITE TECHNOLOGY

    Cookies

    Cookies and similar technologies may be used to maintain essential website functions, remember preferences, support shopping-cart functionality and understand website performance.

    Analytics and advertising cookies should be used in accordance with applicable consent requirements. You may be able to manage cookies through the website's cookie settings or your browser settings. Disabling some cookies may affect website functionality.

    Essential cookies Analytics (if used) Advertising (if used) Payment services (if used)

    List specific third-party services only after confirming that they are actually installed and active on the website.

    07 / STORAGE

    Data retention

    We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

    • Orders and invoices: For the period required by applicable tax and accounting laws.
    • Account information: While needed to maintain your account and provide services.
    • Birth details: Only for as long as needed for the requested recommendation or another disclosed purpose.
    • Marketing preferences: Updated when you unsubscribe or change your preferences.
    08 / PROTECTION

    Security

    We aim to protect personal information through appropriate technical and organisational measures, including access controls and the security features available through our service providers.

    No website or electronic transmission can be guaranteed to be completely secure. We review and address security concerns as appropriate and handle incidents in accordance with applicable law.

    09 / YOUR CHOICES

    Your rights

    Depending on the laws that apply to you, you may have rights relating to your personal information, which can include:

    Access Ask about the personal information we hold.
    Correction Request correction of inaccurate information.
    Deletion Request deletion where applicable.
    Withdraw consent Withdraw consent where processing is based on it.
    Nomination Exercise nomination rights where provided by applicable law.
    Raise a concern Contact us or the appropriate authority where applicable.

    To make a request, email care@diamondwithjagpreet.com or contact our team using the details below. We may need to verify your identity before acting on a request.

    10 / COMPLAINTS

    Grievance Officer

    For privacy-related questions, requests or complaints, please contact us using the details below. Complete the official grievance contact details before publishing this page.

    Name [Insert authorised officer's name]
    Address [Insert registered business address]

    Complaints will be handled in accordance with the timelines and procedures required by applicable law.

    11 / OTHER INFORMATION

    Children & international customers

    Children

    Our website is not intended to encourage children to provide personal information without the permissions or safeguards required by applicable law. If you believe a child has provided information inappropriately, contact us so we can review the matter.

    International customers

    If you access the website from outside India, your information may be processed in India or in other locations where our service providers operate. Applicable safeguards and requirements depend on the circumstances and relevant laws.

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